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Terms of Service

The legal agreement governing your use of the GuardArra platform.

Effective: April 1, 2026  ·  Last Updated: April 1, 2026  ·  Contact: legal@guardarra.com

These Terms of Service govern your use of GuardArra, LLC services. By using GuardArra, you agree to these Terms and our Privacy Policy.

1. Acceptance

By creating an account or using the platform, you accept these Terms. If using on behalf of an organization, you represent authority to bind that organization.

2. Service

GuardArra provides a cloud-based security guard workforce management platform including scheduling, guard tours, incident reporting, GPS tracking, client portal, messaging, CRM, and AI features.

3. Account Registration

Provide accurate information, keep credentials secure, and notify us immediately of unauthorized access at support@guardarra.com. You are responsible for all activity under your account.

4. Subscription and Payment

$349/month, billed monthly in advance, auto-renewing. Cancel anytime; access continues until period end. No partial refunds. See Payments and Refunds Policy for full details.

5. Acceptable Use

Use GuardArra only for lawful security workforce management purposes. See our Acceptable Use Policy for prohibited activities.

6. Your Data

You own your data. You grant GuardArra a limited license to process it solely to provide the Service. You are responsible for compliance with applicable laws regarding the data you submit.

7. Intellectual Property

The GuardArra platform, software, and content are owned by GuardArra, LLC. These Terms grant only a limited license to use the Service during your subscription. See Copyright Policy.

8. Service Levels

We commit to 99.9% monthly uptime. See our Service Level Agreement for commitments and remedies.

9. Disclaimer

Service provided "as is" without warranties of merchantability, fitness for purpose, or non-infringement.

10. Limitation of Liability

GuardArra's total liability is limited to fees paid in the prior three months. We are not liable for indirect, incidental, or consequential damages.

11. Indemnification

You indemnify GuardArra against claims arising from your use of the Service or violation of these Terms.

12. Termination

Either party may terminate. We may terminate immediately for material breach or illegal use. Your data export is available for 30 days post-termination.

13. Changes

Material changes communicated 14 days in advance. Continued use constitutes acceptance.

14. Governing Law

Texas law governs. Disputes resolved in Tom Green County, Texas courts.

15. Contact

legal@guardarra.com  ·  GuardArra, LLC  ·  San Angelo, TX 76901

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