Australian Privacy Notice

This Notice supplements our Privacy Policy and applies to Australian residents under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

GuardArra collects personal information that is reasonably necessary for our functions as a security workforce management platform. We collect information directly from you and, in the case of guard data, from your employer. We collect information by lawful and fair means.

2. Kinds of Information We Hold

• Contact details (name, email, phone)
• Employment information (role, employer, certifications)
• Location data during active work shifts (with consent)
• Operational records (schedules, incidents, tour logs)
• Account and billing information

3. How We Use Personal Information

We use personal information to provide and improve the GuardArra platform, process payments, communicate with users, and comply with legal obligations. We do not use or disclose personal information for a secondary purpose without consent unless an APP exception applies.

4. Overseas Disclosure

GuardArra is based in the United States. By using our service, you consent to your personal information being processed in the United States. We take reasonable steps to ensure that overseas recipients protect information consistently with the APPs.

5. Access and Correction

You have the right to access personal information we hold about you and to request corrections. Submit requests to privacy@guardarra.com. We respond within 30 days. We may charge a reasonable fee for access requests in complex cases.

6. Complaints

If you believe we have breached the APPs, contact us at privacy@guardarra.com. We will respond within 30 days. If not satisfied, you may complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

7. Privacy Officer

Our Privacy Officer can be contacted at privacy@guardarra.com.